Specialized in auto mechanics

privacy policy

About personal information

In this Privacy Policy, “personal information” is considered information related to an individual. It refers to parts of that information such as the individual’s name, date of birth, email address, other descriptions about the individual, images or sound, and numbers, symbols, or codes specifically assigned to that individual that can be used to identify that specific individual.

How to collect personal information

When you use some of our services, we may collect personal information such as your name, company name, date of birth, and email address. All such information is collected by lawful and fair means in accordance with the following collection purposes. We do not collect or use personal information related to race, ethnicity, household expenses, family background, permanent domicile, religion, political views, or trade union membership.

Purposes for collecting and using personal information

The purposes for which we collect or use personal information are as follows: To provide information on present campaigns or information related to services offered by us, third parties that sell services together with us, or third parties that run present campaigns with us, or business partners (hereinafter collectively referred to as “business partners”); to conduct surveys/investigations aimed at the development or improvement of services offered by Soen or our business partners; to create statistical documents related to services offered by Soen or our business partners; to provide information on job openings from Soen or our business partners; to conduct surveys/investigations aimed at establishing or improving our management policy or sales strategy.

Disclosure of information to third parties

Soen will not disclose personal information to a third party without the customer's consent except as per (2) below. Soen discloses personal information to third parties in the following instances. When the disclosure of information is required by law; when Soen determines that it is necessary for the protection of life and limb, or property; when Soen determines that it is necessary to cooperate with an agency of the state or local government organization or their agent in the execution of the duty according to law or for the public interest; when Soen determines that it is necessary in order to protect the rights of our customers or our company; when Soen outsources the handling of personal information to the extent necessary for its business operation

Correction and deletion of personal information

Customers can make the following requests by following the procedures prescribed by Sone. Check for errors in your personal information held by Soen. If such information should be incorrect, customers may request that it is amended or deleted. Customers wishing to make such requests are asked to contact us on the following: Soen Co., Ltd. (Tel: 03-3918-3100)

Safety of personal information

We take practical and strict safety measures against risks such as the loss, destruction, falsification, and leakage of personal information due to unauthorized access. Please note that Soen will not take responsibility for the loss, destruction, falsification, leakage, etc. of personal information caused by any of the following reasons: when personal information is disclosed on the Internet in a form accessible to anyone; when personal information is disclosed on a website other than that of our company; when personal information is leaked from the device used by the customer or when personal information is leaked due to the use of a password managed by the customer; when an email address entered by the customer on any of our application forms is incorrect (For all of our application forms, information pertaining to the application is automatically sent to the email address that has been registered so that the customer may confirm the content of the form. Such information will be automatically delivered to the email address registered, even should the email address be incorrect.)

Changes to privacy policy

The contents of this Privacy Policy are subject to change without notice to the customer. The revised privacy policy will take effect when posted on our website, unless otherwise specified.